Sportcarriere is assisting On Location in the recruitment of a Manager, Commercial Products – Olympics & Paralympics on permanent contract.

On Location is a leader in premium experiential hospitality business, establishing a new industry standard to serve iconic rights holders with extensive experience in ticketing, curated hospitality, live event production and travel management in the worlds of sports and entertainment.

On Location is a partner to over 150 rights holders including the NFL, NCAA, the PGA of America and the United States Tennis Association, and provides unrivaled official access for both corporate clients and fans looking for immersive experiences at marquee events including the Super Bowl, Pro Bowl, NFL Draft, NCAA Final Four, PGA of America events, numerous College Football Bowl Games including the Rose Bowl Game and the Tennis Majors. On Location through CID Entertainment & Future Beat also partner with numerous artists and music festivals across genres, including Imagine Dragons, Metallica, Luke Bryan’s Crash My Playa, Electric Daisy Carnival, Migos, Post Malone, Iron Maiden, and J.Cole.

On Location’s operations include : Anthony Travel, CID Entertainment, Future Beat, Kreate Events, PrimeSport and Steve Furgal’s International Tennis Tours.

On Location is part of the Endeavor network.

Role

The Manager, Commercial Products – Olympics & Paralympics is primarily responsible for developing and maintaining an expertise related to product offerings under the Commercial Hospitality Programme for the Olympic and Paralympic Games.

The Manager works closely with a team of Senior Coordinator(s) and/or Coordinator(s) of the Product team to create a positive and efficient environment focused on developing creative, innovative, and profitable experiential product offerings. This position will focus on the overall ideation, architecture, development, inventory management, and financial strategy in relation to direct to consumer and business to business product offerings consisting of Olympic Event tickets, event day hospitality, travel components, and other assets and services.

The Manager collaborates in developing and driving concepts and event processes across all Olympic workstreams, including but not limited to the Leadership, Technology, Ticketing, Finance and Accounting, Event Production, Operations, Transportation, and Accommodations teams.

Primary Responsibilities

• Lead & assist in ideating, creating, maintaining, and executing an innovative and strategic product architecture related to event tickets, hospitality, and travel experiences that is in line with the core values and vision of our Olympic Hospitality Programme ;
• Detailed financial planning and budget management ;
• Develop and maintain an expertise of internal workflow processes and technologies, specifically Inventory Management System(s) ;
• Extensive use of Inventory Management System(s) to build and manage product offerings, maintain web content, manage inventory, and extract data for the purposes of analytical and operational needs ;
• Use of software platforms to assist with financial modeling, data analysis, market research, and other necessary tools to help inform decision making and manage projects ;
• Work closely with our Digital and Technology Development teams to assist with strategic ecommerce and operational solutions for our product offerings, including system enhancements, testing and quality assurance, and bug resolution ;
• Build and cultivate relationships with partners, vendors, and key stakeholders throughout the Olympic ecosystem ;
• Key liaison between Product team and multiple other functional areas within the Commercial Hospitality Programme in order to create, build, and manage product offerings ;
• Provide feedback, guidance, and direction while working with other Olympic workstreams to develop standardized, documented processes ;
• Expand our ability to identify and track opportunities to improve quality across all product offerings and within the overall customer experience ;
• Analyze and review financials relating to post-event sales, event expenses, payments, reconciliations, client reporting, and general ledger allocations ;
• Assists the Director in supervising all aspects of the Olympic Commercial Product team, including work assignments, operational accountability, payroll/timesheets, time-off requests, and periodic reviews ;
• Maintain continuous knowledge of the industry to recognize market trends, identify and analyze against competitors, and develop strategies to grow our business.

Specific Job Responsibilities

• Manage inventory and product builds in proprietary inventory management system(s) ;
• Development, documentation, and implementation of specific procedures, systems, and operational efficiencies ;
• Identify, research, and assist with product support specifically related to the needs of Sales, Marketing, and Guest Services teams ;
• Maintain a customer-first approach by looking at the entire event ecosystem through the lens of the customer journey ;
• Lead by example, model our core values, and set the pace for the rest of the team while inspiring creativity and innovation ;
• Assist Director with communicating team expectations and establishing clarity regarding job responsibility and task ownership; help Managers, Senior Coordinators and/or Coordinators prioritize, stay focused, and organized ;
• Extensive collaboration and communication within the team and across workstreams
• Event operations and execution when/as requested under the guidance of the Operations & Experiences team ;
• Situation analysis and decision making ;
• Manage key client relationships as needed ;
• Identify further sales and service opportunities.

Administrative & Other Responsibilities

• Conduct and/or participate in Product Team and/or other Olympic workstream meetings, as needed ;
• Contribute feedback on process development / improvement during meetings ;
• Foster an environment for participation and engagement from multiple workstreams related to technology enhancements ;
• Conduct process review/improvement meetings regularly ;
• Provide input on performance reviews, bonuses, and merit increases ;
• Monthly expense and/or travel expense reconciliations.

• Bachelor’s or Master Degree in Hospitality, Sports Management, Marketing, Business or a related field, or equivalent experience preferred ;
• Experience in a management position (minimum of 2+ years), preferably in the ticket and hospitality industry in relation to major sporting events ;
• Experience working with event ticket allocations, venue space, and other elements related to revenue generation and inventory management ;
• Experience with multiple technologies and proprietary system development related to point-of-sale solutions, inventory management and CRM technologies, and data analytics is preferred ;
• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills ;
• Excellent time management, organizational and supervisory skills ;
• Comfortable traveling and working within an international environment ;
• Experience with International, Olympic, and/or major sporting events ;
• Experience working with multiple technology and software platforms, including but not limited to Office 365 platform, Asana, Smartsheet, and other digital collaboration systems. Expertise in Excel preferred.

Contract type : CDI temps plein
Location : Saint-Denis (Paris region)
Starting date : ASAP
Salary : Competitive

To submit your application, click on Apply.